1. Introduction
Crown Crest Tourism LLC ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose your personal data when you use our website or services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Booking Information: Passport details, travel preferences, dietary requirements, and payment information.
- Technical Data: IP address, browser type, operating system, and interactions with our website.
3. How We Use Your Information
We use your personal data to:
- Process and manage your travel bookings (flights, hotels, cruises, umrah, etc.).
- Communicate with you regarding your itinerary, updates, and customer support.
- Improve our website, services, and customer experience.
- Comply with legal obligations and travel industry regulations.
4. Data Sharing and Disclosure
We may share your data with trusted third parties, such as airlines, hotels, tour operators, and government authorities (for visa processing), strictly for the purpose of fulfilling your booking. We do not sell your personal data to third parties for marketing purposes.
5. Data Security
We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using secure socket layer technology (SSL).
6. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, please contact us at:
Email: privacy@crowncresttourism.com
Phone: +971 50 250 8116
Address: Hor Al Anz Building 307, Dubai, UAE